MAJOR FUNCTIONS:

Serving under the general supervision of the Director of Operations, this position is responsible for timely and accurate service billing, remittance verification and administrative support of other HR and Finance processes.

MAJOR RESPONSIBILITIES:

• Submit billable services to funding entities according to each entity’s billing process. Provide billing summaries to the Business Manager and Director of Operations.
• Verify that remitted payments have been received as billed and rebill denied claims. Provide variance reports to the Business Manager and Director of Operations.
• Cultivate and maintain collaborative relationships with agency employees and partners at funding entities to promote effective and efficient processes.
• Assist with the receivables process as it relates to billing.
• Assist with various fiscal and quality audits throughout the year.
• Serve as purchasing agent for program supplies and other procurement, as needed, including securing class and event registrations.
• Provide administrative support to hiring, onboarding and training processes.
• Serve as liaison with outsourced IT managed service provider.
• Maintain timely and accurate records for business-specific processes including, but not limited to, vehicles and passthrough expenses.
• Serve as general administrative support, including submitting maintenance requests, opening and distributing daily mail and routing questions and inquiries to the appropriate staff or department.
• Other duties as assigned according to business needs.

JOB QUALIFICATIONS:

• High school diploma required. Associate or bachelor’s degree preferred.
• Minimum three to five years’ experience in an active office environment with responsibility for detailed recordkeeping. Previous billing experience preferred.
• Well organized and detail oriented, with the ability to handle sensitive information with discretion. Able to work with urgency and focus to meet deadlines when needed.
• Excellent verbal and written communication skills.
• Places high value on collaboration and teamwork.
• Excellent computer skills and solid knowledge of MS Office platforms, especially Excel.
• Ability to learn new platforms and systems, as needed.
• Previous experience within a nonprofit organization is preferred but not required.

Waves, Inc. is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Waves, Inc. also operates its programs and services without regard to race, color, and/or national origin in accordance with Title VI of the 1964 Civil Rights Act. To file a complaint, please copy and paste this link into your browser to complete this form (https://wavesinc.com/SITE/wp-content/uploads/2023/05/Title_VI_Complaint_Form_English.pdf).